San Diego's Complete Camera & Video Store. Where cameras, supplies, and good service come together!
3625 Midway Dr. Suite J, San Diego CA, 92110 | (619) 234-6621
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Return Policy

All purchases can be returned within ten days, given the conditions and exemptions as listed below:

Conditions for Returns:

  • All merchandise to be returned must have Nelson Photo sales receipt
  • All merchandise to be returned must be in original condition
  • All merchandise to be returned must be in original non-damaged packaging

Exceptions:

  • All DSLRs & Mirrorless cameras are subject to a 25% restocking fee
  • All lenses are subject to a 10% restocking fee
  • All lighting equipment are subject to a 20% restocking fee
  • All merchandise sold “As Is” is not returnable
  • All film is not returnable
  • All refrigerated products of any kind are not returnable
  • All merchandise ordered, as a “Special Order” is not returnable
  • All merchandise purchased by check will be subject to a ten day wait from time of sale
  • All merchandise returned without a sales receipt will receive a store gift certificate as credit

Nelson Photo reserves the right to refuse any return.

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